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  • Do you offer payment plans?
    Absolutely! We offer flexible payment plans that are customized to your financial situation. You can set your own down payment amounts and due dates. The final balance is due when notified of site completion.
  • What are the fees involved for having a website?
    We're glad you asked! There are 3 fees involved: The Design Fee: A one-time fee that you pay to us in installments to design your website. Monthly Hosting Fee: Paid directly to the company that hosts your website. This also includes a Mobile App to help you manage your website, email marketing, live chat, and more! Annual Domain Registration Fee: This is for your .com, .org, etc domain name that people use to find your website on the internet. It's paid directly to your domain provider, typically once a year.
  • What's the financial investment for my new website?
    Our websites are custom designed to fit your business needs, so pricing varies. The cost depends on the complexity of the design, features, time, content, and other factors. We will work with you to create a website that fits your budget.Some clients have seen up to an 1800% ROI from their website. This means that for every $1 they invested in their website, they saw a return of $18. Schedule a free discovery call to get a personalized quote. During this call, we will be able to give you a more accurate estimate of the cost of your website.
  • What payment methods do you accept?
    We accept all major credit or debit cards and ACH transfers. All payments must be made directly in our secure, encrypted Client Portal. You'll always have receipts of any payments made to date, as well be able to view the status of your project.
  • I have an existing website. Can you just spruce it up a bit?
    Unfortunately not. 😔To maintain the quality of our portfolio, we rebuild from scratch any website that needs to be revamped or redesigned. This is done to ensure your site is properly setup on the backend, including your Search Engine Optimization. However, you are free to use any of the same wording, photos, and other content from your old site.
  • Will my website look good on a mobile phone?
    Yes Indeed! The mobile version is actually the most important. All of our websites are responsive designs. This means that we actually build two versions of your website. One for computer screens and one for mobile devices.
  • What is Search Engine Optimization?
    Search engine optimization (SEO) is the process of making your website more likely to show up higher at the top of the search results pages (SERPs), such as Google or Bing, when people search for things related to your business.
  • What's your approach to design?
    Our CEO's background is in psychology and neuroscience so we understand what makes people BUY! We approach each project at the intersection of art and psychology, relying on proven strategies to keep business moving forward. You're left with a stunning, fully-functional website--designed with your ideal customers in mind-- that you can manage from anywhere in the world, right from your smartphone. We believe good design and powerful storytelling can bring a brand’s essence and personality to life. From conception to project completion, listening is our top priority to ensure we deliver the best possible results and for the cherry on top, your Satisfaction is Guaranteed! :)
  • Will my website be secure?
    Most definitely! We take website security seriously. All of our sites include an SSL security certificate and have multi-layer security architecture built in. Firewalls and intrusion prevention systems are in place to prevent your site from unauthorized access.
  • I have an existing website. Can you just spruce it up a bit?
    Unfortunately not. 😔To maintain the quality of our portfolio, we rebuild from scratch any website that needs to be revamped or redesigned. This is done to ensure your site is properly setup on the backend, including your Search Engine Optimization. However, you are free to use any of the same wording, photos, and other content from your old site.
  • What's your design process?
    Our web design process is stress and hassle-free, leaving you more time to focus on running your business. We complete all of our website designs in phases. Here's what you can expect. Discovery Call: Schedule a Free Discovery Call to discuss your vision and business needs and decide if we're a good fit. :) Proposal: We'll create a Proposal outlining the pricing, timeline, site map, and what to expect during the design process. Content Strategy Meeting: Once the Proposal is signed, we'll schedule a follow-up meeting to finalize all of the content for your new website. Design & Development: We design your new website--with your ideal customers in mind. This includes the layout, wording, & aesthetics. User Experience (UX) Testing: Once the design is complete, our design team performs testing on the site to make sure everything works properly. Launch: We train you on how to manage the day-to-day operations. Then, announce it to your customers when you're ready! Maintenance: As your business grows, we'll be here to help you make any changes or updates. And you only pay for maintenance as needed.
  • Will my website show up on Google once it's complete?
    Most definitely! Besides, that's the point of everything we do! :) The very last step of the process is to submit your website for indexing in Google Search results. We make sure your site has received any necessary revisions prior to submitting it to Google for indexing. Please note this is a separate service from "Google My Business".
  • How many rounds of revisions/edits are included in my initial investment?
    All of our websites include 1 round of revisions. Revision requests to your initial design must be received within 72 hours of site completion.
Johnson Digital Media

Frequently Asked Questions

Johnson Digital Media

We look forward to speaking with you!

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